New Life Church Privacy Policy
Last updated: Oct 21, 2026
New Life Church ("we," "us," or "our") respects your privacy. This policy explains what personal information we collect through our website, www.nlnc.org, our online forms, and our ads, and how we use and protect it.
By using our website or submitting a form, you agree to the practices described here.
Information We Collect
We collect only the information you choose to give us, plus basic technical data from your visit.
Contact information you provide: your name, email address, and phone number when you fill out a form on our website or a Google Ads lead form, such as to plan a visit, request prayer, or ask a question.
Optional details you share: information like whether you'll bring children, or a message or prayer request you choose to send.
Giving information: if you donate online, payments are processed by a secure third-party giving provider. We do not store your full card or bank details.
Website usage data: pages visited, browser type, device type, and general location (city or region), collected automatically through cookies and analytics tools.
How We Use Your Information
We use your information only to serve you and our church community.
To welcome you and follow up about your visit, including service times, directions, and parking.
To answer your questions and respond to prayer requests.
To send occasional updates about events and ministries, if you've asked to receive them. You can unsubscribe at any time.
To process donations and send giving receipts.
To understand how people use our website so we can improve it.
We never sell, rent, or trade your personal information.
How We Share Your Information
Your information is shared only with church staff and trusted volunteers who need it to follow up with you, and with service providers who help us run our ministry.
Service providers: such as our website host (Squarespace), email and church management software, and online giving processor. They may use your information only to provide services to us.
Legal requirements: we may disclose information if required by law or to protect the safety of any person.
Prayer requests are kept confidential and shared only with our prayer team, unless you ask us to share them more widely.
Google Ads and Lead Forms
We use Google Ads to help people find our church, including lead forms that let you share your contact details directly from an ad.
When you submit a Google lead form, Google sends us the information you entered (such as your name, email, and phone number). We use it only for the purpose stated on the form, such as following up about your visit.
Google may pre-fill the form with information from your Google Account. You can edit it before submitting.
Google's use of information is governed by the Google Privacy Policy.
We may use Google Analytics and Google Ads conversion tracking to measure how well our ads work. You can learn how Google uses this data at How Google uses information from sites or apps that use our services, and opt out of personalized ads at Google Ad Settings.
Cookies
Our website uses cookies to keep it working properly and to understand how visitors use it. You can block or delete cookies in your browser settings; some parts of the site may not work as well if you do.
Data Retention and Security
We keep your information only as long as needed for the purposes above, or as required by law. We use reasonable safeguards to protect it, though no online system is completely secure.
Children's Privacy
Our website is not directed to children under 13, and we do not knowingly collect their personal information online. Information about children attending our programs is collected from parents or guardians. If you believe a child has submitted information to us, please contact us and we will delete it.
Your Choices
You may ask us at any time to see, update, or delete the personal information we hold about you, or to stop contacting you. Just email us at the address below, or click "unsubscribe" in any email we send.
Changes to This Policy
We may update this policy from time to time. The "Last updated" date at the top shows when it was last changed.
Contact Us
If you have questions about this policy or your information, please contact us:
20900 McClellan Road, Cupertino, CA 95014
hello@nlnc.org
(408) 257-3060